LEGAL REFERENCE

Your Privacy Comes First at rajaindo

We built our privacy framework to protect your account, payment details and gaming activity from day one. Every interaction — from QRIS deposits through live table sessions —...

Data ProtectionPayment SecurityAccount PrivacyTransparent PolicyIndonesia-Focused
rajaindo Your Privacy Comes First at rajaindo

Our Privacy Commitment and How We Safeguard Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions and Support

Live Chat Reach our privacy team directly through the support...
Email Support Send privacy concerns to [email protected]. Include your account...
Account Settings Review and update your personal data, communication preferences...
PLATFORM TRUST SIGNALS

Why Your Privacy Matters to rajaindo

Encrypted Transactions

All QRIS, DANA, OVO and GoPay payments use bank-level SSL encryption. Your card and wallet details never appear in unencrypted...

Identity Verification

We verify your identity once at account creation using Indonesian government ID standards. This single check prevents fraud and protects...

No Data Resale

We do not monetize your data. Gaming history, payment methods and personal details stay inside rajaindo unless you request export...

Audit Trail

Every account login, deposit, withdrawal and game session is logged with timestamp and IP address. You can view your activity...

Compliance Team

Our dedicated compliance officers monitor for suspicious activity and ensure we meet anti-money-laundering rules in all supported regions where we...

Regular Updates

We review this policy quarterly and notify you of material changes via email. Your continued use means you accept the...

SIDE BY SIDE

How Our Privacy Policy Aligns Across rajaindo

01

Consistent Data Handling

Whether you access rajaindo on mobile, desktop or tablet, your privacy protections remain identical. One policy covers all account sessions.

02

Single Sign-On Security

Your rajaindo login creates one unified identity across lobbies, sports markets and live tables. No separate accounts means simplified privacy control.

03

Unified Payment Privacy

DANA, OVO, GoPay and QRIS integrations follow the same encryption and audit standards. No payment method receives different privacy treatment.

04

Cross-Lobby Data Sync

When you toggle between slots, live casino and sportsbook rooms, your account profile and preferences sync instantly. Data moves securely; your privacy setting travels with you.

05

Withdrawal Privacy

All withdrawal requests — QRIS refunds, OVO reversals, DANA transfers or GoPay returns — follow identical privacy and fraud-detection workflows.

06

Account Closure

Close your account from any device and your data handling follows one process. We archive your gaming history and delete identifiers within 30 days of closure.

07

Policy Transparency

This privacy page, our terms and compliance details live in one central location. No hidden policies behind different entry points or device types.

What Defines rajaindo's Privacy Structure

Personal Data Collection

We collect only what's needed: name, email, phone, ID number and payment account details. No browsing history, location tracking or device fingerprinting beyond account security.

Gaming Activity Records

Your game selections, session durations, bet amounts and outcomes are logged for account reconciliation and fraud prevention, not sold to advertisers.

Payment Method Storage

QRIS, DANA, OVO and GoPay credentials are stored in encrypted vaults. We never store full card numbers; tokenized identifiers protect your payment source.

Third-Party Integrations

Our game providers (Evolution, Pragmatic, PG Soft) receive only session IDs and outcome data — never your name, email or payment details without your consent.

Cookie and Tracking

We use cookies only for session management and fraud detection. No cross-site tracking or retargeting cookies follow you beyond rajaindo.

Data Retention Timeline

Active account data stays on file while your account is open. After closure, we keep transaction records for 7 years per financial regulations, then securely purge.

Common Privacy Questions

Your personal profile and gaming history are archived immediately. We retain transaction records for seven years to comply with Indonesian financial regulations, then delete all identifiers. You may request early deletion via our privacy team.

Yes. Log into your account, visit Account Settings and select Privacy. You'll see your profile data, linked payment methods, login history and recent transactions. Export this data anytime as a complete record.

All payment credentials are encrypted end-to-end using bank-standard SSL protocols. We never store full wallet IDs; instead we use secure tokens. Payment processors handle actual fund transfers; we see only confirmation codes.

No. Providers like Evolution and Pragmatic see only session tokens and game outcomes needed to deliver live tables and slots. Your name, email, account balance and deposit history remain confidential to rajaindo.

Only our compliance team, fraud prevention staff and customer support agents with approved security clearance may view your data. Access is logged and audited monthly. Account details are never shared between employees casually.

Contact our live chat immediately or email [email protected]. We'll freeze your account, review login history and help you reset your password. All transaction details will be preserved for fraud investigation in supported regions.

We review this policy every quarter and notify you by email of any material changes. Your continued use of rajaindo means you accept updates. We never remove privacy protections; we only strengthen them based on regulatory feedback.