Privacy Policy
Covers data collection, storage and use. Works alongside these Terms to ensure your account info and payment details are handled securely and only for account operations.
LEGAL REFERENCE
Our Terms Shape Your Account
When you open an account with rajaindo, you're joining a platform built around your play. These Terms & Conditions lay out how your account works, what we expect...
Account RulesPayment ConductWithdrawal PolicyDispute HandlingAccount Security
Policy Framework & Payment Scope
rajaindo operates this platform in compliance with the regulations of supported regions where local law permits. Your account and all transactions—including deposits via DANA, OVO, GoPay and QRIS, and withdrawals to your linked wallet—are governed by this agreement. We reserve the right to update these Terms at any time. Continued use of your account constitutes acceptance of updated Terms. Disputes are resolved
through our support team first; escalation follows the procedures outlined below.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
Why These Terms Matter
Clear Account Rules
Every rule here protects both you and us. We spell out what happens if you deposit, play, request a withdrawal...
Payment Security
Our Terms require that all DANA, OVO, GoPay and QRIS transactions use verified accounts and match your rajaindo profile. This...
Dispute Resolution
If a withdrawal stalls or a game outcome feels wrong, these Terms spell out exactly how we investigate and resolve...
Account Integrity
The Terms define what constitutes fair play, prohibited conduct and account suspension. This keeps the lobby fair for everyone and...
Updated Regularly
We review these Terms as payment methods, local regulations and platform features evolve. You'll always see the current version here...
Supported Regions
These Terms reflect rules for Indonesia and supported regions where local law permits. If you play from an unsupported region...
SIDE BY SIDE
How Our Policies Align
Deposit & Withdrawal Rules
Detailed in the Payment section of the account menu. Cross-references these Terms to outline minimum amounts, processing times for DANA, OVO, GoPay and QRIS, and any regional limits.
Game Rules & RTP
Each game lobby displays its rules and return-to-player (RTP) percentage. These Terms affirm that all game conduct follows published rules and RTP from the game provider.
Bonus & Promo Terms
Each promotional offer includes its own terms. These sit within this master Terms document; conflicts are resolved in favour of the specific promo's published rules.
Account Closure & Dormancy
These Terms explain how your account can be closed, how long it stays dormant before action, and what happens to remaining balance. See the Account Management section here.
Responsible Limits
Account settings allow you to configure your own deposit and session limits. These Terms require that we enforce limits you set and honour requests to temporarily pause your account.
Dispute & Complaints
If you feel treated unfairly, these Terms outline the escalation path: support → management review → external arbitration (if required by local law in your region).
What Shapes Our Terms
Multi-Wallet Support
These Terms accommodate DANA, OVO, GoPay and QRIS alongside other payment methods. Each wallet has its own transaction rules; your Terms reflect all of them so you know what to expect.
Instant Deposit Confirmation
When you fund your account via DANA, OVO, GoPay or QRIS, these Terms require us to credit your lobby balance within seconds. If it doesn't, escalate immediately to support.
Withdrawal Transparency
These Terms spell out how long a withdrawal takes, where your funds go (back to your linked wallet), and what happens if a withdrawal is declined or delayed by your payment provider.
Account Verification
To comply with local payment regulations, these Terms require that your rajaindo account profile matches your DANA, OVO, GoPay or QRIS account holder name and details exactly.
Fraud Prevention
These Terms authorize us to block transactions that look suspicious—like deposits from a new wallet or withdrawals to a different account. We investigate promptly and notify you.
Regional Compliance
Our Terms reflect payment rules and account conduct standards for Indonesia and supported regions. If local law changes, these Terms update. Check back regularly for amendments.
Common Terms Questions
We recommend you do. The key sections cover account responsibility, deposit and withdrawal rules, and dispute handling. You accept these Terms when you open your account, so understanding them protects you.
Your withdrawal will be blocked for security. Our Terms require that account names match to prevent fraud and comply with payment regulations. Update your rajaindo profile or use a matching wallet to proceed.
We can update the Terms, but we'll notify you through your account or email of material changes. Continued play after notification means you accept the new version. Check back here for the current Terms anytime.
These Terms require us to investigate game disputes within 48 hours. Provide your game ID and time. We check our game logs and the provider's RTP record, then respond with an explanation and resolution.
These Terms allow regional limits based on local law. Check your Account Settings for your specific daily or weekly caps. If you want to adjust limits, contact support and we'll update them for you.
These Terms allow us to freeze dormant accounts after 12 months of no login. Any remaining balance is held. Contact support to reactivate, and we'll restore your account and funds immediately.
These Terms apply in Indonesia and supported regions where local law permits. If you play from an unsupported region, different rules may apply. Contact support to check your location's policy status.